Return & Exchange

Return Policy
All products sold through promobile.com.my have a 7 days return policy from the date of invoice.

Returned products must be in original condition and unused.
The buyer must inform us at promobile.com.my within 7 days period as of the INVOICE DATE of the product being returned.

promobile.com.my will confirm with the buyer of returning arrangement and the buyer must ship the product back to promobile.com.my at his/her own cost.

The buyer will take full responsibility for the products during the return shipment back to us.

The items must be shipped back within 10 business days from the date of our written letter.

Restocking Fees
Unless the product is defective or the return is a direct result of an error from our side, a restocking fee of 10% may be charged.
Image

HEADQUARTERS

No 336, 338, Jalan Balau 1,
Taman Melodies,
80250, Johor Bahru

Working Hours 10am-10pm

Payment Method

Image

Register Form

Cancel

Sign in to your account