[Definition of the Trade-in program]
The trade-in program allows you to return your old device and get a discount when purchasing a new device. When purchasing a product through the trade-in program, your old device will be collected by our trade-in vendor. Although you can immediately see the estimate trade-in value of your old device before deciding your purchase, this value stated is subject to change based on the selected Samsung model purchased, traded-in model, the old final device condition during pickup and other eligibility criteria.

[Eligible devices and conditions]
Your trade-in device must meet the following eligibility requirements:
1. You must be the legal owner of the trade-in device.
2. Your trade-in device must not be tied to any existing contract with Telcos.
4. The phone must not be network and IMEI blocked, reported as stolen or counterfeit.
5. Devices that are unlocked from iCloud and Google account.

The manufacturer’s warranty provided with Pro Mobile products varies depending on the product. 

Please note, you will need your proof of purchase/delivery invoice for future reference and in order to make a claim under the manufacturer’s warranty.

The manufacturer’s warranty does not affect your rights under your purchase contract with us or your statutory rights.

We accept a variety of payment method via ipay88 (local internet banking and credit/debit cards). ipay88 is a regulated payment service provider under Malaysia Payment System Act offering local internet banking service such as
1) Maybank2U
2) CIMB
3) Hong Leong Online
4) RHB Online
5) Ambank
6) Alliance
7) Bank Rakyat Online
8) Affin
9) Bank Simpanan Nasional
10) FPX(online payment recognized by Bank Negara)